Panda Helper

Healthy Benefits Plus platform, developed by Solutran, Inc.

As described by its developer Solutran, Inc., “Healthy Benefits Plus is an over-the-counter benefits program. It is launched with two of the national leading companies, a top health plan, and one of the largest retailers on the planet.” Solutran, Inc. offers powerful, modern support for ancillary benefit programs, delivered through an excellent experience that engages and retains members. Solutran, Inc. has developed one single platform, the Healthy Benefits Plus platform, for multiple benefits from different brands and retailers.

This platform for resource consolidation makes it easier to attract and retain members with the available customized plans. There is an article that shares more about how to join and better utilize your Healthy Benefits Plus. Health plans can combine member’s information into a benefit card, with real-time access to health insurance, supplemental benefits, and rewards. The S3 technology enables custom redeem benefits, rewards, and services on a single platform.

Different benefits on the platform

It is a powerful multi-benefit platform. Various health plans are provided by a large number of reliable brand partners and retailer partners, such as United Healthcare, Wellcare, Humana, Aetna, Blue Cross Blue Shield, and Walmart. Therefore, not everyone will get the exact same benefit. You will want to speak to a professional to find out which healthcare plan is optimal for your situation. Likewise, not all cards offer the same benefits. Even cards within the same brand may offer different levels of benefits depending on where you live.

Healthy Benefits Plus solutions cover OTC benefits, food benefits, rewards, grocery discounts, and more. Here we would like to introduce OTC and food benefits that most people are concerned.

Food benefits on Healthy Benefits Plus platform

With the expanded retail network, fresh grocery, and meal delivery options, every member has access to the nutrition assistance they need. Retail partners with some of the absolute best meal delivery providers to offer healthy food options. There are multiple meal options to meet individual needs: long-term care, post-discharge care, or self-pay, etc.

A Healthy Food card can do

With your Healthy Foods Card, you can shop at participating stores or online for a variety of healthy, nutritious foods only. Items not approved for purchase are alcohol, tobacco and vaping products, lottery or gaming tickets, pet food and pet supplies, over-the-counter (OTC) items, floral items, household items, and self care items. Downloading Healthy Benefits Plus app from Panda Helper makes shopping with your Healthy Foods Card a breeze!

1. View benefit balance: Once you are logged in, your account balance is listed at the top of the page.
2. Browse products: You can browse thousands of products online.
3. Shop: You can shop for many healthy foods at any participating stores or online.

OTC benefits on Healthy Benefits Plus platform

Retail partners on the platform carry a wide variety of branded and generic OTC drugs and health-related items at costs that average 10-20% below industry prices. OTC benefit offers an in-store option that can reduce shipping costs for members.

There are thousands of OTC items for members and multiple ways to shop. This exceptional platform improves member satisfaction with up to four easy ways to buy.

• In-Store

Members can choose what they need from one of the 55,000+ locations in the powerful national retail network.

• Online

They can purchase qualified OTC items online in the comfort of their own home with fast delivery.

• By Phone

Members can order by phone with the printed product catalog for easy home delivery or in-store pickup.

• Mail-In

They can order by mail via an order form included with the OTC product catalog. Both easy home delivery and in-store pickup are available.

What for Healthy Benefits Plus members

Members receive	Members can
A welcome booklet	View benefits and balance
Corresponding program card	Browse eligible products & services
Printed product catalog	Find participating retailers
Categories list	Checkout with barcode or card number
Instructions to download mobile app	–

Reasons why a benefits card is declined at checkout

Keep in mind that different customized healthcare plans you choose may process different cards for you. It also means different plans have different policies and restrictions. Before you activate your card, please check the official website or contact consumer services for further details. The following are several reasons why your benefits card is declined when check out.

1. You do not activated the card.
2. You used a benefit card before the end of the 24-hour waiting period after activation.
3. The member does not have sufficient funds in their benefit account to cover the expense.
4. Your purchase included Ineligible expenses. The transaction allows only the eligible spend.
5. The retailer is experiencing problems (e.g. coding or swipe box issues).
6. The pharmacy, discount store, department store, or supermarket is unable to identify eligible items at checkout.

Conclusion

All in all, as a leading multi-benefit provider, the Healthy Benefits Plus platform increases member satisfaction for healthcare payers while minimizing costs. Solutran, Inc. has also developed a mobile application that makes it easier for members to use benefits. If you are searching for a Healthy Benefits Plus app guide, you got it. Solutran’s technology simplifies the member experience by bringing a wide range of benefits under one roof, one app, and one website.

Solutran – The company consolidates your membership information and calculates your benefits, sends your prefilled debit card, and handles customer service and phone orders.

Healthy Benefits Plus – The website, app, and call center enables you to order OTC items, and food, and get information about your benefit.